FAQS

What is your turnaround time?

Our standard turnaround time is 6 to 8 business days (Rush available).

Do you offer free services?

We offer the following services for free:

  • Graphic Design
  • Hard copy proofs (terms apply)
  • Shipping and handling within USA

Can I use my own artwork to print?

Yes of course! You can send us your artwork.

What are the specialized services that you offer?

We offer some special effects for custom printing and packaging schemes, such as:

  • Embossing
  • UV Coating
  • Sand Effect
  • Pot Lamination
  • Foil Stamping
  • Raised Ink Letters
  • Spot Color Printing
  • Aqueous Image Effect
  • Thermal Images Effects

Do you also make a Prototype?

Yes! We make the prototype, but there are some fees, but once you place the order, we offer it free of charge.

Do you offer wholesale prices?

Yes! We offer wholesale rates for bulk orders.

Do you offer any special discount?

Yes! We offer a personal discount for bulk orders, to resellers and non-profit organizations.

What methods of payment do you accept?

We accept all  PayPal, Major Cards, Bank Transfer.

What materials do you use?

We use premium quality cardstock, cardboard corrugated, kraft and chipboard material.

What printing methods do you use?

We use an offset printing method, the most common type of printing method in the industrial printing industry. All full-colour printing is done using four ink colours; Cyan, Yellow, Magenta, and Black is also known as CMYK. We also offer Hexachrome Printing, which is an ultra high accuracy 6-colour printing process promoted by Pantone, Inc.

What is the ordering procedure?

Follow the steps below:

  1. Submit a custom quote form.
  2. Upload artwork. If you want us to design the artwork, send us design details.
  3. Review your order for errors/mistakes.
  4. Once approved, pay the bill.

Which file format do you accept and what should be their resolution?

We accept JPG, GIF, PDF, CDR, PSD, PNG, TIF, and Ai file formats. For optimal results, make sure your image file resolution is 300 DPI (dots per inch).

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Customer Support!

Ask us anything!

+1 618 7321855

09:00 am – 05:00 pm PDT